CPSC recall 18-764, announced August 30, 2018, covers Land America Health and Fitness StairMaster® branded 8G Gauntlet Stepmill machines (about 3,500 units). The steps can accelerate rapidly without input from the user, posing a fall hazard. The notice cites 52 incident reports and 12 injuries. Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. Recall contact: call 800-598-8541, go to www.corehandf.com, or email support@corehandf.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is printed on the base of the unit.
Which products are included?
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
Confirm these details on the official CPSC noticeWhy it was recalled
The steps can accelerate rapidly without input from the user, posing a fall hazard.
Incidents and injuries
The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
Official remedy
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Product and sales details
- Manufacturer
- Land America Health and Fitness, of Xiamen, Xingling, China
- Product type
- Exercise equipment
- Recall number
- 18-764
- Units
- About 3,500
- Manufactured in
- China
- Sold at / sales period
- Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
- Importer
- Core Health & Fitness, of Vancouver, Wash.
Recall contact information
Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
