CPSC recall 18-734, announced March 29, 2018, covers Octane Fitness XT-One elliptical cross trainers (about 570 units). The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user. The notice cites 7 incident reports. Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. Recall contact: call 888-975-1376, go to www.octanefitness.com, or email customerservice@octanefitness.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: XT5700.
Which products are included?
This recall involves the Octane Fitness XT- One elliptical cross trainer. "Octane Fitness" is printed on the rear of the keypad and the side of the cross trainer. The cross trainers measure 33 inches by 99 inches. These standing elliptical cross trainers were sold in various shades of gray, green and orange. The machines have steel tubing with plastic shrouds and a 10 inch glass capacitive touch screen or a large LED display with integrated capacitive buttons. Only cross trainers with model numbers XT5700 are included in the recall. The model name XTOne is printed on the incline support column.
Confirm these details on the official CPSC noticeWhy it was recalled
The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.
Incidents and injuries
The firm has received seven reports of the foot pedal dropping unexpectedly, including one report of a scrape to the knee or leg area.
Official remedy
Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.
Product and sales details
- Brand
- Octane Fitness
- Product type
- Exercise equipment
- Recall number
- 18-734
- Units
- About 570
- Manufactured in
- Taiwan
- Sold at / sales period
- Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from August 2015 through November 2017 for between about $8,000 and $10,500.
- Importer
- Octane Fitness, of Brooklyn Park, Minn.
Recall contact information
Octane Fitness toll-free at 888-975-1376 from 7:30 a.m. to 6 p.m. CT, email at customerservice@octanefitness.com, or online at www.octanefitness.com and click on Safety Notices for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




