CPSC recall 18-175, announced June 12, 2018, covers Ketra D3 recessed downlights (about 3,400 units). The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user. The notice cites 2 incident reports. Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Recall contact: call 800-940-5917, or go to www.Ketra.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture.
Which products are included?
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes. Compare these as well.
- Where to look
a sticker attached to each unit
(the notice’s words)- When sold
- November 2016 through April 2018
- Price paid
- $550 to $750
Why it was recalled
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Incidents and injuries
The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-940-5917, or go to www.Ketra.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Ketra
- Recall number
- 18-175
- Units
- About 3,400
- Manufactured in
- China
- Sold at / sales period
- Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
- Importer
- Ketra, Inc., of Austin, Texas
This recall in context
Compared with the 216 lighting and ceiling fan recalls in this index, as of October 31, 2026.
- Size
- 3,400 units: the 125th-largest of 189 lighting and ceiling fan recalls that state a unit count. The median is 9,300 units.
- Hazard
- Electric shock: named in 77 of 216 lighting and ceiling fan recalls.
- Remedy
- Repair: offered in 41 of 216 lighting and ceiling fan recalls. The most common is refund (59).
- Time on sale
- 18 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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