Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture.
Which products are included?
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Confirm these details on the official CPSC noticeWhy it was recalled
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Incidents and injuries
The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
Product and sales details
- Brand
- Ketra
- Recall number
- 18-175
- Units
- About 3,400
- Manufactured in
- China
- Sold at / sales period
- Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
- Importer
- Ketra, Inc., of Austin, Texas
Recall contact information
Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.