Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door.
Why it was recalled
The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.
Incidents and injuries
Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer's legs.
Official remedy
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
Product and sales details
- Manufacturer
- FPI Fireplace Products International Ltd., of Canada
- Recall number
- 18-156
- Units
- About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)
- Manufactured in
- Canada
- Sold at / sales period
- Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.
- Importer
- Fireplace Products U.S. Inc., of Blaine, Wash.
- Distributor
- FPI Fireplace Products International Ltd., of Canada
Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)
Recall contact information
Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.