CPSC recall 18-018, announced October 30, 2017, covers Polaris General side-by-side recreational off-highway vehicles (ROVs) (about 19,000 units). The steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard. The notice cites 5 incident reports. Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Recall contact: call 800-765-2747, or go to www.polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: 4-SEAT.
Which products are included?
This recall involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. The vehicles were sold in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back. "Polaris" is printed on the front grill, "GENERAL" is printed on the rear panel and "1000" is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box.
Confirm these details on the official CPSC noticeWhy it was recalled
The steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard.
Incidents and injuries
Polaris has received five reports of the steering shaft separating and one report of a broken hand injury.
Official remedy
Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minn.
- Product type
- Off-road recreational vehicles
- Recall number
- 18-018
- Units
- About 19,000
- Manufactured in
- United States, Mexico
- Sold at / sales period
- Polaris dealers nationwide from December 2015 through September 2015 for between $16,000 and $21,000.
Recall contact information
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, consumers can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
