CPSC recall 18-010, announced October 17, 2017, covers Eames fiberglass rockers (about 1,600 units). The rocker's base can separate from the seat, posing a fall hazard. The notice cites 9 incident reports and 6 injuries. Consumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund. Recall contact: call 866-866-3124, go to www.hermanmiller.com, or email recall_info@hermanmiller.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat.
Which products are included?
This recall involves Herman Miller's Eames-branded molded fiberglass armchair rockers with model numbers beginning with RFAR. The rockers were sold in multiple shell colors and frame finishes, and with or without upholstery. The upholstered rockers measure about 25.25 by 25.5 by 27 inches and the non-upholstered about 25 by 25.5 by 27 inches. Recalled rockers were manufactured from May 1, 2013 through September 8, 2017. The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat. The Herman Miller, the Eames Office and the Eames signature logos are molded into the underside of the seat
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes. Compare these as well.
- Where to look
a label located on the underside of the seat
(the notice’s words)- When sold
- May 2013 through September 2017
- Price paid
- $650 to $890
Why it was recalled
The rocker's base can separate from the seat, posing a fall hazard.
Incidents and injuries
Herman Miller has received nine reports of consumers falling, including six resulting in injuries that included bumps and cuts.
Official remedy
Consumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-866-3124, go to www.hermanmiller.com, or email recall_info@hermanmiller.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Herman Miller, Inc., Zeeland, Mich.
- Manufacturer
- Herman Miller, Inc., Zeeland, Mich.
- Product type
- Chairs & stools
- Recall number
- 18-010
- Units
- About 1,600 (in addition, about 190 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Herman Miller, Design Within Reach and Herman Miller's authorized retailers and dealers nationwide and online at http://store.hermanmiller.com and www.dwr.com from May 2013 through September 2017 for about $650 (non-upholstered) and $890 (upholstered).
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 1,600 units: the 95th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Remedy
- Refund: offered in 41 of 129 chair recalls, the most common remedy.
- Time on sale
- About 4 years. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Herman Miller online at www.hermanmiller.com and click on Recall Information at the bottom of the page, email at recall_info@hermanmiller.com or toll-free at 866-866-3124 from 9 a.m. to 5 p.m. ET Monday through Friday for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
