CPSC recall 17-754, announced July 11, 2017, covers Superpedestrian Electric bicycle conversion Copenhagen wheels (about 230 units). The rear axle can fail, posing fall and crash hazards to riders. The notice reports no incidents. Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping. Recall contact: call 617-945-1604.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number can be found on the wheel's user interface panel just above the axle.
Which products are included?
This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.
Confirm these details on the official CPSC noticeWhy it was recalled
The rear axle can fail, posing fall and crash hazards to riders.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
Product and sales details
- Brand
- Superpedestrian
- Manufacturer
- Superpedestrian Inc., of Cambridge, Mass.
- Product type
- E-bikes
- Recall number
- 17-754
- Units
- About 230
- Manufactured in
- United States
- Sold at / sales period
- Superpedestrian.com from March 2017 through April 2017 for about $1,500.
Recall contact information
Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
