CPSC recall 17-140, announced April 26, 2017, covers Riser Holdings Chromag bicycle stems (about 100 units). The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders. The notice cites 3 incident reports. Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem. Recall contact: call 800-380-4102, go to www.chromagbikes.com, or email info@chromagbikes.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Confirm these details on the official CPSC noticeWhy it was recalled
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
Incidents and injuries
The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
Product and sales details
- Brand
- Riser Holdings
- Product type
- Bicycles & components
- Recall number
- 17-140
- Units
- About 100
- Manufactured in
- Taiwan, Canada
- Sold at / sales period
- Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
- Importer
- Riser Holdings Ltd., of Canada, dba Chromag Bikes
Recall contact information
Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
