CPSC recall 16-764, announced August 3, 2016, covers Signal Communications Fire alarm pull stations (about 3,500 units). The pull handle on the fire alarm pull station can break when manually pulled and fail to activate the alarm system. The notice cites 1 incident report. Consumers should immediately contact National Time & Signal to schedule a free inspection and repair. Recall contact: call 844-856-9177, go to www.natsco.net, or email recall@natsco.net.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The batch code is printed on a sticker inside the pull station.
Which products are included?
This recall involves National Time & Signal 541S fire alarm pull stations. The red and white rectangular pull stations have "National Time" printed on the bottom. The fire alarm pull stations included in the recall have batch code 0805. The batch code is printed on a sticker inside the pull station. "PULL" is printed on the pull handle.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Lot or batch numbers. Compare these as well.
- Where to look
a sticker inside the pull station
(the notice’s words)- When sold
- October 2005 through April 2007
- Price paid
- $25
Why it was recalled
The pull handle on the fire alarm pull station can break when manually pulled and fail to activate the alarm system.
Incidents and injuries
Signal Communications has received one report of the pull handle breaking and failing to activate during routine testing. No injuries have been reported.
Official remedy
Consumers should immediately contact National Time & Signal to schedule a free inspection and repair. National Time & Signal is contacting all purchasers of the recalled pull stations directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call 844-856-9177, go to www.natsco.net, or email recall@natsco.net.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Signal Communications
- Product type
- Smoke alarms
- Recall number
- 16-764
- Units
- About 3,500
- Manufactured in
- China
- Sold at / sales period
- National Time & Signal Corporation, and installed by electrical contractors, for use in educational, residential and business facilities in the Michigan area from October 2005 through April 2007 for about $25.
- Distributor
- Signal Communications Corp., of Woburn, Mass., National Time & Signal Corp., of Wixom, Mich.
Fire alarm pull stations
CPSC product type: Fire or Smoke Alarms
This recall in context
Compared with the 36 smoke alarm recalls in this index, as of October 31, 2026.
- Size
- 3,500 units: the 21st-largest of 28 smoke alarm recalls that state a unit count. The median is 28,500 units.
- Hazard
- Fire: named in 32 of 36 smoke alarm recalls, the most common hazard among them.
- Remedy
- Repair: offered in 2 of 36 smoke alarm recalls. The most common is replacement (12).
- Time on sale
- 19 months. Recalled 112 months after the last month of sales the notice gives.
Recall contact information
National Time & Signal toll-free at 844-856-9177 from 7:30 a.m. to 4:30 p.m. ET Monday through Friday, email recall@natsco.net or online at http://www.natsco.net/ or http://www.sigcom.com and click on Safety Notices and Recalls at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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