RecalledRecall 16-157Published

TwinGo Baby carriers

TwinGo Recalls Baby Carriers Due to Fall Hazard

Hazard
Fall
Units
About 4,000 units
Incidents
13 reports
Remedy
Repair

CPSC recall 16-157, announced May 11, 2016, covers TwinGo Baby carriers (about 4,000 units). The waist buckle can break, posing a fall hazard to children in the carrier. The notice cites 13 incident reports. Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. Recall contact: call 888-288-9342, go to www.TwinGoCarrier.com, or email safety@twingocarrier.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

"TwinGo" is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband.

Which products are included?

The TwinGo Original Carrier is an infant carrier designed to carry one or two babies against the caregiver's body at the waist. It is intended for babies that are from 10 to 45 pounds. "TwinGo" is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. Batch numbers included in this recall: 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.

Confirm these details on the official CPSC notice

Why it was recalled

The waist buckle can break, posing a fall hazard to children in the carrier.

Incidents and injuries

The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.

Official remedy

Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.

Remedy type: Repair

Product and sales details

Brand
TwinGo
Recall number
16-157
Units
About 4,000 (in addition, about 160 were sold in Canada)
Manufactured in
China
Sold at / sales period
Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
Importer
TwinGo LLC, of Mclean, Va.

Baby carriers

CPSC product type: Baby Carriers

Recall contact information

TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.