CPSC recall 16-105, announced February 18, 2016, covers Boa Technology Snowboard Boots with Boa Secondary Reels (about 33,000 units). The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard. The notice cites 2 incident reports. Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Recall contact: call 1-844-203-1297, go to www.boatechnology.com, or email info@boatechnology.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves all sizes and colors of the following snowboard boot brand models containing the M3v2 reel: • 32 (Binary) • Burton (Photon, Concord, Felix) • DC (Control) • DeeLuxe (Spark Summit, Vicious) • Flow (Helios Focus) • Head (Six Boa Focus) • K2 (Darko) • Ride (Fuze, Lasso, Triad, Hera, Norris) • Rome (Inferno, Memphis) • Salomon (Dialogue Focus) • Scarpa (EVO F1) If the M3v2 reel has an adhesive sticker dot on the front, then the recalled dial has already been replaced and nothing further needs to be done.
Which products are included?
This recall involves snowboard boots with the M3v2 secondary reel dials, which are used to adjust the fit at the forefoot and tongue of the boots. This recall involves all sizes and colors of the following snowboard boot brand models containing the M3v2 reel: • 32 (Binary) • Burton (Photon, Concord, Felix) • DC (Control) • DeeLuxe (Spark Summit, Vicious) • Flow (Helios Focus) • Head (Six Boa Focus) • K2 (Darko) • Ride (Fuze, Lasso, Triad, Hera, Norris) • Rome (Inferno, Memphis) • Salomon (Dialogue Focus) • Scarpa (EVO F1) If the M3v2 reel has an adhesive sticker dot on the front, then the recalled dial has already been replaced and nothing further needs to be done.
Confirm these details on the official CPSC noticeWhy it was recalled
The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard.
Incidents and injuries
The firm received two reports of incidents. No injuries have been reported.
Official remedy
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.
Product and sales details
- Brand
- Boa Technology
- Recall number
- 16-105
- Units
- About 33,000 (in addition, about 4,500 in Canada)
- Manufactured in
- China
- Sold at / sales period
- REI and other retailers nationwide and online, including at REI.com and Backcountry.com, from June 2015 through October 2015 for between $100 to $750.
- Distributor
- Boa Technology, Inc., of Denver, Colo.
Snowboard Boots with Boa Secondary Reels
CPSC product type: Snowboarding
Recall contact information
Boa Technology, Inc., toll free at 1-844-203-1297, email at info@boatechnology.com or online at www.boatechnology.com and click on "2015/16 Snowboard + Ski Boot Secondary Reel Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




