CPSC recall 16-088, announced February 2, 2016, covers Royal Appliance Mfg. Dirt Devil® Total Pet Cyclonic Upright (about 149,000 units). The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The notice cites 14 incident reports. Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum. Recall contact: call 800-373-6290, or go to www.dirtdevil.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number and manufacture date code are printed on a silver label on the back side of the vacuum.
Which products are included?
The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four-digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.
Confirm these details on the official CPSC noticeWhy it was recalled
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
Incidents and injuries
The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
Product and sales details
- Brand
- Royal Appliance Mfg.
- Product type
- Vacuum cleaners
- Recall number
- 16-088
- Units
- About 149,000 in the United States (in addition, about 9,700 in Canada)
- Manufactured in
- China
- Sold at / sales period
- ABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.
- Importer
- Royal Appliance Mfg. Co., of Glenwillow, Ohio
Dirt Devil® Total Pet Cyclonic Upright
CPSC product type: Vacuum Cleaners
Recall contact information
Dirt Devil at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at www.dirtdevil.com and click on the "Support" tab at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
