CPSC recall 16-046, announced November 24, 2015, covers Mars Symbioscience CocoaVia® brand frothers (about 5,000 units). The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards. The notice cites 2 incident reports. Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. Recall contact: call 877-842-0802, or go to www.cocoavia.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves CocoaVia brand brown frothers used to froth beverages, including coffee and milk. The spring on the end of the wand spins to froth the drink. The frothers were distributed free at promotional events. The frothers are brown, "CocoaVia" is printed on the side in white lettering and they measure about eight inches long. This recall only involves CocoaVia brand frothers that are brown in color.
Confirm these details on the official CPSC noticeWhy it was recalled
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
Incidents and injuries
Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
Product and sales details
- Brand
- Mars Symbioscience
- Recall number
- 16-046
- Units
- About 5,000
- Manufactured in
- China
- Sold at / sales period
- Given away free at promotional events at King Soopers supermarket in Colorado in September 2015.
- Distributor
- Mars Symbioscience, of Germantown, Md.
CocoaVia® brand frothers
CPSC product type: Mixers/Whisks
Recall contact information
Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
