RecalledRecall 15-254Published

Madewell Sandals

Madewell Expands Recall of Women's Sandals Due to Fall Hazard

Hazard
Fall
Units
About 570 units
Incidents
1 report
Remedy
Refund

CPSC recall 15-254, announced September 29, 2015, covers Madewell Sandals (about 570 units). The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard. The notice cites 1 incident report. Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund. Recall contact: call 866-544-1937, go to www.madewell.com, or email 24-7@madewell.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The style number C5840 is located on a sticker on the outsole.

Which products are included?

This recall involves all sizes and colors of the Madewell Katya sandal from the spring 2015 collection. The metallic sand or rose gold-colored leather sandals have a wide strap with a lace-up thong. The style number C5840 is located on a sticker on the outsole.

Confirm these details on the official CPSC notice

Why it was recalled

The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.

Incidents and injuries

The firm has received one report of a metal shank dislodging and breaking through the bottom of the outsole. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.

Remedy type: Refund

Product and sales details

Product type
Shoes & footwear
Recall number
15-254
Units
About 570 in the United States (in addition, 3 were sold in Canada) (Madewell recalled 50,600 women's Sightseer sandals in August 2015 for the same hazard)
Manufactured in
Brazil
Sold at / sales period
Madewell stores nationwide and online at madewell.com from April 2015 through August 2015 for about $100.
Importer
Madewell Inc., of New York, N.Y.
Distributor
Madewell Inc., of New York, N.Y.

Sandals

CPSC product type: Sandals and Flip Flops

Recall contact information

Madewell Inc. toll-free at 866-544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.