Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
"Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.
Which products are included?
This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.
Confirm these details on the official CPSC noticeWhy it was recalled
The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Incidents and injuries
None reported
Official remedy
Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.
Product and sales details
- Brand
- Nipponflex
- Product type
- Mattresses
- Recall number
- 15-202
- Units
- About 400
- Manufactured in
- Brazil
- Sold at / sales period
- Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
- Importer
- Nipponflex, of Pompano Beach, Fla.
Nipponflex Smart Flex and Smart Care mattresses
CPSC product type: Mattresses
Recall contact information
Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.