CPSC recall 15-013, announced October 29, 2014, covers DBINLINE Rear Shock (about 5,000 units). The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. The notice cites 4 incident reports. Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product. Recall contact: call (800) 234-2725, or go to www.canecreek.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29
Why it was recalled
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
Incidents and injuries
Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection.
Official remedy
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Product and sales details
- Brand
- Cane Creek Cycling Components, Inc.; Fletcher, N.C.
- Manufacturer
- Cane Creek Cycling Components, Inc.; Fletcher, N.C.
- Product type
- Bicycles & components
- Recall number
- 15-013
- Units
- About 5,000 in the US and 500 in Canada
- Manufactured in
- United States
- Sold at / sales period
- Distributors and retailers globally from May 2014 through September 2014 for about $495 each or included in the price of the bike.
DBINLINE Rear Shock
CPSC product type: Bicycles and Bicycle Accessories
Recall contact information
Cane Creek Cycling Components at (800) 234-2725 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.canecreek.com and click on "Safety and Recall" for recall information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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