RecalledRecall 15-001Published

Zazou women's silk scarves

Women’s Scarves Recalled by Zazou Scarves Due to Burn Hazard; Violation of Federal Flammability Standard

Hazard
FireBurn
Units
About 3,800 units
Incidents
None reported
Remedy
Refund

CPSC recall 15-001, announced October 2, 2014, covers Zazou women's silk scarves (about 3,800 units). The scarves fail to meet the federal flammability standard for wearing apparel and pose a risk of burn injury to consumers. The notice reports no incidents. Consumers should immediately stop using the recalled scarves and contact Zazou Scarves to return them for a full refund. Recall contact: call (800) 472-2783, go to www.zazou.com, or email monique@zazou.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves Zazou women's sheer 100% silk scarves. They were sold in 20 different solid colors including black, burgundy, celery, chili red, coral, espresso, fuchsia, grey, indigo, iris blue, mist blue, olive, peacock, periwinkle, pink, purple, ruby, sea foam and white. The scarves measure 72 inches long by 20 inches wide. Zazou Luxe is printed on a tag sewn into the side seam of the scarf.

Confirm these details on the official CPSC notice

Why it was recalled

The scarves fail to meet the federal flammability standard for wearing apparel and pose a risk of burn injury to consumers.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled scarves and contact Zazou Scarves to return them for a full refund. The firm is providing a pre-paid postage label to consumers for shipping.

Remedy type: Refund

Product and sales details

Recall number
15-001
Units
About 3,800
Manufactured in
China
Sold at / sales period
Specialty boutiques nationwide and online at www.zazou.com and other websites from August 2012 through August 2014 for about $30.
Importer
Zazou Scarves, of Berkeley, Calif.

Zazou women's silk scarves

CPSC product type: Hats and Scarves

Recall contact information

Zazou Scarves at (800) 472-2783 from 9 a.m. to 5 p.m. PT Monday through Friday, online at www.zazou.com and click on “Recall” for more information or email the firm at monique@zazou.com.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.