CPSC recall 14-020, announced November 15, 2013, covers The Step2 Whisper Ride Touring Wagon™ (about 14,000 units). The removable blue seat backs can detach and allow the child in the wagon to fall out, posing a fall hazard. The notice cites 29 incident reports. Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back. Recall contact: call (866) 860-1887, or go to www.step2.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Step2® Whisper Ride Touring Wagons. The two-seat plastic wagon is 25 inches wide by 41.25 inches long by 20 inches high with blue seats, a tan wagon base and a red canopy. The Step2 logo appears on the canopy and on the side of the wagon base.
Confirm these details on the official CPSC noticeWhy it was recalled
The removable blue seat backs can detach and allow the child in the wagon to fall out, posing a fall hazard.
Incidents and injuries
Step2 has received 29 reports of the seat back detaching, 28 of which resulted in children falling out of the wagon. Fourteen of these resulted in bumped heads and nine resulted in bruises, scratches or lacerations.
Official remedy
Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back. If so, the wagon is included in this recall. Consumers with the recalled wagons should contact Step2 to obtain a free repair kit.
Product and sales details
- Brand
- The Step2
- Manufacturer
- The Step2® Company, LLC of Streetsboro, Ohio
- Product type
- Toys & play sets
- Recall number
- 14-020
- Units
- About 14,000
- Manufactured in
- United States
- Sold at / sales period
- Toys R Us stores nationwide and online at ToysRUs.com from February 2013 to August 2013 for about $130.
Step2® Whisper Ride Touring Wagon™
CPSC product type: Wagons
Recall contact information
Contact Step2 toll-free at (866) 860-1887 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.step2.com and click on "Product Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
