CPSC recall 13-274, announced August 29, 2013, covers Build-A-Bear Workshop Sulley character stuffed animal (25,000 units). The stuffed animal's eye can detach, posing a choking hazard to young children. The notice reports no incidents. Consumers should immediately take the recalled Sulley from children and return it to any Build-A-Bear Workshop store to receive a coupon for any stuffed animal from Build-A-Bear Workshop. Recall contact: call (866) 236-5683, go to www.buildabear.com, or email ProductHotline@buildabear.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Tracking label ending with 4384 or 4385 for USA and 4378 for Canada can be found on a sewn in label on the backside of the leg of the stuffed monster.
Which products are included?
Sulley is a furry blue creature from the Monsters movies. The Build-A-Bear stuffed monster is covered in blue furry fabric with purple spots, horn on its head and has blue eyes measuring about 1 inch in diameter. The stuffed monster is about 17 inches high and 10.5 inches wide. Tracking label ending with 4384 or 4385 for USA and 4378 for Canada can be found on a sewn in label on the backside of the leg of the stuffed monster.
Confirm these details on the official CPSC noticeWhy it was recalled
The stuffed animal's eye can detach, posing a choking hazard to young children.
Incidents and injuries
None reported
Official remedy
Consumers should immediately take the recalled Sulley from children and return it to any Build-A-Bear Workshop store to receive a coupon for any stuffed animal from Build-A-Bear Workshop.
Product and sales details
- Product type
- Toys & play sets
- Recall number
- 13-274
- Units
- 25,000 in the U.S. and 1,100 in Canada
- Manufactured in
- China
- Sold at / sales period
- Build-A-Bear Workshop stores and online at www.buildabear.com during June 2013 for about $23.
- Importer
- Build-A-Bear Workshop Inc., of St. Louis, Mo.
Sulley character stuffed animal
CPSC product type: Toy Animals Stuffed/Not Stuffed
Recall contact information
Build-A-Bear toll-free at (866) 236-5683 between 8 a.m. and 8 p.m. CT Monday through Friday, on Saturday between 9 a.m. and 6 p.m. CT and on Sunday between 10 a.m. and 7 p.m. CT. You may also email the firm at ProductHotline@buildabear.com. Visit the firm's website www.buildabear.com and click on Product Recalls at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




