CPSC recall 13-138, announced March 12, 2013, covers Baoding Footwear Women's high-heel shoes (about 13,500 units). The heels on the shoes can become unstable, posing a fall hazard. The notice reports no incidents. Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail. Recall contact: call (877) 948-2525, go to www.whitehouseblackmarket.com, or email customerservice@whitehouseblackmarket.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is printed on the shoe box.
Which products are included?
This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.
Confirm these details on the official CPSC noticeWhy it was recalled
The heels on the shoes can become unstable, posing a fall hazard.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.
Product and sales details
- Brand
- Baoding Footwear
- Manufacturer
- Baoding Footwear Co. Ltd., of China
- Product type
- Shoes & footwear
- Recall number
- 13-138
- Units
- About 13,500
- Manufactured in
- China
- Sold at / sales period
- White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.
- Importer
- Impo International LLC, of Santa Maria, Calif.
Women's high-heel shoes
CPSC product type: Shoes
Recall contact information
White House | Black Market, toll-free at (877) 948-2525 anytime, email customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
