RecalledRecall 11-288Published

phil&teds Explorer and Hammerhead Strollers

Strollers Recalled by phil&teds USA Due to Risk of Injury from Brake Failure

Hazard
See the notice
Units
Explorer: 7,400 in the U.S. and 1,900 in Canada; Hammerhead: 160 in the U.S. and 65 in Canada
Incidents
8 reports
Remedy
Replacement or Repair

CPSC recall 11-288, announced July 28, 2011, covers phil&teds Explorer and Hammerhead Strollers. The brake mechanism on the strollers can fail, posing an injury hazard. The notice cites 8 incident reports. Consumers should immediately stop using the product and contact phil&teds to arrange to receive a upgraded brake assembly. Recall contact: call (855) 652-9019, or go to www.philandteds.com/support.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The strollers have the text "phil&teds model EX explorer" or "phil&teds model HH hammerhead" printed on a sticker on the rear axle bar.

Which products are included?

The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The Explorer has three wheels and the Hammerhead has four. Both have a cloth seat and canopy. Explorer strollers were sold in the following colors: black, apple green, navy, red/black and apple green/black. Hammerhead strollers were sold in black only. The phil&teds logo is located on the crotch piece of the harness on both models. The strollers have the text "phil&teds model EX explorer" or "phil&teds model HH hammerhead" printed on a sticker on the rear axle bar. The serial numbers run consecutively with the month and year followed by the unit number. Affected serial numbers: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind.

Confirm these details on the official CPSC notice

Why it was recalled

The brake mechanism on the strollers can fail, posing an injury hazard.

Incidents and injuries

Eight incidents have been reported globally; none in North America. No injuries were reported.

Official remedy

Consumers should immediately stop using the product and contact phil&teds to arrange to receive a upgraded brake assembly. Explorer owners will receive a new frame fitted with an upgraded brake assembly. Consumers can perform an in-home swap out of the affected frame. Hammerhead owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds where the brake assembly will be replaced and the stroller returned.

Remedy type: Replace, Repair

Product and sales details

Product type
Strollers
Recall number
11-288
Units
Explorer: 7,400 in the U.S. and 1,900 in Canada; Hammerhead: 160 in the U.S. and 65 in Canada
Manufactured in
China
Sold at / sales period
Sold online at philandteds.com, pishposhbaby.com, and albeebaby.com; and at Babies R Us and specialty juvenile retailers in the United States and Canada from August 2010 through June 2011 for between $475 and $500.
Importer
phil&teds USA Inc, of Fort Collins, Colo.

Explorer and Hammerhead Strollers

CPSC product type: Strollers

Recall contact information

For additional information in the U.S. and Canada, contact phil&teds USA toll free at (855) 652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday, or visit the company's website at www.philandteds.com/support

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.