Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
S3755The model number can be found on a label on the bottom of the canister.
Why it was recalled
The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.
Incidents and injuries
Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.
Official remedy
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
Product and sales details
- Brand
- Hoover Inc.
- Recall number
- 11-124
- Units
- About 142,000
- Manufactured in
- China
- Sold at / sales period
- Mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.
- Importer
- Hoover Inc., of Glenwillow, Ohio
Hoover® WindTunnel Canister Vacuums
CPSC product type: Vacuum Cleaners
Recall contact information
For additional information, contact Hoover toll-free at (888) 564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm’s website at www.hoover.com/windtunnelcanisterrecall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.