CPSC recall 11-124, announced February 9, 2011, covers Hoover® WindTunnel Canister Vacuums (about 142,000 units). The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. The notice cites 69 incident reports. Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair. Recall contact: call (888) 564-2066, or go to www.hoover.com/windtunnelcanisterrecall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number can be found on a label on the bottom of the canister.
Which products are included?
This recall involves the Hoover WindTunnel Bagless Canister Vacuum model S3755. The vacuum is silver and black in color, and comes with a power nozzle. The model number can be found on a label on the bottom of the canister.
Confirm these details on the official CPSC noticeWhy it was recalled
The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.
Incidents and injuries
Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.
Official remedy
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
Product and sales details
- Brand
- Hoover
- Product type
- Vacuum cleaners
- Recall number
- 11-124
- Units
- About 142,000
- Manufactured in
- China
- Sold at / sales period
- Mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.
- Importer
- Hoover Inc., of Glenwillow, Ohio
Hoover® WindTunnel Canister Vacuums
CPSC product type: Vacuum Cleaners
Recall contact information
For additional information, contact Hoover toll-free at (888) 564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm’s website at www.hoover.com/windtunnelcanisterrecall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
