CPSC recall 10-328, announced August 31, 2010, covers Sensio Slow Cookers (about 25,000 units). The slow cooker's control panel can overheat and melt, posing a fire hazard. The notice cites 60 incident reports. Consumers should stop using the slow cooker immediately, unplug it and contact Sensio for information on receiving a full refund. Recall contact: call (888) 296-9675, or go to www.acbpromotions.com/sensiorecall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Only slow cookers with model number WJ-5000DE and date codes 0907 or 0909 are included in this recall.
Which products are included?
This recall involves the Bella Kitchen 5-quart programmable slow cookers. Only slow cookers with model number WJ-5000DE and date codes 0907 or 0909 are included in this recall. The slow cookers are black and "Bella Kitchen" is marked on the control panel. The model number and the four-digit date code are printed on a label on the underside.
Confirm these details on the official CPSC noticeWhy it was recalled
The slow cooker's control panel can overheat and melt, posing a fire hazard.
Incidents and injuries
Sensio has received 60 reports of the control panels of the slow cookers smoking, melting and sparking and three reports of panels catching fire. Fourteen incidents resulted in minor damage to countertops.
Official remedy
Consumers should stop using the slow cooker immediately, unplug it and contact Sensio for information on receiving a full refund.
Product and sales details
- Brand
- Sensio
- Product type
- Slow cookers
- Recall number
- 10-328
- Units
- About 25,000
- Manufactured in
- China
- Sold at / sales period
- Exclusively at Kohl's Department stores from July 2009 through December 2009 for between $20 and $40.
- Importer
- Sensio Inc. of Montreal, Quebec, Canada
Slow Cookers
CPSC product type: Cookers & Cookware
Recall contact information
For additional information, contact Sensio toll-free at (888) 296-9675 between 8:30 a.m. and 4:15 p.m. CT Monday through Friday or visit the firm's website at www.acbpromotions.com/sensiorecall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
