Recall #10-328 · Published August 31, 2010

Slow Cookers

Slow Cookers Recalled by Sensio Due to Fire Hazard; Sold Exclusively at Kohl's Department Stores

CPSC published a recall notice for Slow Cookers from Sensio Inc. of Montreal, Quebec, Canada on August 31, 2010. CPSC identifies this hazard: The slow cooker's control panel can overheat and melt, posing a fire hazard. The official remedy states: Consumers should stop using the slow cooker immediately, unplug it and contact Sensio for information on receiving a full refund.

Recalled slow cooker
Recalled slow cooker
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

WJ-5000DE
Additional identifying details

Only slow cookers with model number WJ-5000DE and date codes 0907 or 0909 are included in this recall.

Why it was recalled

The slow cooker's control panel can overheat and melt, posing a fire hazard.

Incidents and injuries

Sensio has received 60 reports of the control panels of the slow cookers smoking, melting and sparking and three reports of panels catching fire. Fourteen incidents resulted in minor damage to countertops.

Official remedy

Consumers should stop using the slow cooker immediately, unplug it and contact Sensio for information on receiving a full refund.

Product and sales details

Recall number
10-328
Units
About 25,000
Manufactured in
China
Sold at / sales period
Exclusively at Kohl's Department stores from July 2009 through December 2009 for between $20 and $40.
Importer
Sensio Inc. of Montreal, Quebec, Canada

Slow Cookers

CPSC product type: Cookers & Cookware

Recall contact information

For additional information, contact Sensio toll-free at (888) 296-9675 between 8:30 a.m. and 4:15 p.m. CT Monday through Friday or visit the firm's website at www.acbpromotions.com/sensiorecall

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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Hazard: Water condensation can drip onto the electronic control board, causing a short circuit and resulting in an overheated connector. This poses a fire hazard to consumers.