CPSC recall 10-255, announced June 3, 2010, covers Dishwashers (about 1.7 million units). An electrical failure in the dishwasher's heating element can pose a serious fire hazard. The notice cites 12 incident reports. Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, inform all users of the dishwasher about the risk of fire and contact Maytag to verify if their dishwasher is included in the recall. Recall contact: call (800) 544-5513, or go to www.repair.maytag.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model and serial numbers are printed on a label located inside the plastic tub on a tag near the left side of the door opening.
Which products are included?
The recall includes Maytag®, Amana®, Jenn-Air®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand dishwashers with plastic tubs and certain serial numbers. The affected dishwashers were manufactured with black, bisque, white, silver and stainless steel front panels. The brand name is printed on the front of the dishwasher. The model and serial numbers are printed on a label located inside the plastic tub on a tag near the left side of the door opening. Serial numbers will start or end with one of the following sequences: SERIAL number STARTING with NW39, NW40, NW41, NW42, NW43, NW44, NW45, NW46, NW47, NW48, NW49, NW50, NW51, NW52, NY01, NY02, NY03, NY04, NY05, NY06, NY07, NY08, NY09, NY10, NY11, NY12, NY13, NY14, NY15, NY16, NY17, NY18, NY19 OR SERIAL number ENDING with JC, JE, JG, JJ, JL, JN, JP, JR, JT, JV, JX, LA, LC, LE, LG, LJ, LL, LN, LP, LR, LT, LV, LX, NA, NC, NE, NG, NJ, NL, NN, NP, NR
Confirm these details on the official CPSC noticeWhy it was recalled
An electrical failure in the dishwasher's heating element can pose a serious fire hazard.
Incidents and injuries
Maytag has received 12 reports of dishwasher heating element failures that resulted in fires and dishwasher damage, including one report of extensive kitchen damage from a fire. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, inform all users of the dishwasher about the risk of fire and contact Maytag to verify if their dishwasher is included in the recall. If the dishwasher is included in the recall, consumers can either schedule a free in-home repair or receive a rebate following the purchase of certain new Maytag brand stainless-steel tub dishwashers. The rebate is $150 if the consumer purchases new dishwasher models MDB7759, MDB7609 or MDBH979; or $250 if the consumer purchases new dishwasher models MDB8959, MDB8859, MDB7809 or MDB7709. Consumers should not return the recalled dishwashers to the retailer where purchased as retailers are not prepared to take the units back
Product and sales details
- Brand
- Maytag Corp. of Newton, Iowa or Maytag Corp. of Benton Harbor, Mich.
- Manufacturer
- Maytag Corp. of Newton, Iowa or Maytag Corp. of Benton Harbor, Mich.
- Product type
- Dishwashers
- Recall number
- 10-255
- Units
- About 1.7 million in the United States
- Manufactured in
- United States
- Sold at / sales period
- Department and appliance stores and by homebuilders nationwide from February 2006 through April 2010 for between $250 and $900.
Dishwashers
CPSC product type: Dishwashers
Recall contact information
For additional information, contact Maytag at (800) 544-5513 anytime, or visit the firm's website at www.repair.maytag.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
