CPSC recall 10-188, announced April 1, 2010, covers King Long Metal Industrial Six-Tier Chrome Shelving Unit (about 6,800 units). Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard. The notice cites 1 incident report. Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Recall contact: call (866) 375-7994, or email customerservicegsm@sbcglobal.net.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The six-tier chrome shelving unit Model # 392360 can be identified by an NSF King Long Industrial imprint on the corner collar on the side.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- December 2009 through January 2010
- Where sold
- Costco, among the sellers the notice names
- Price paid
- $90
Why it was recalled
Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.
Incidents and injuries
The firm has received one reported incident. No injuries reported.
Official remedy
Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (866) 375-7994, or email customerservicegsm@sbcglobal.net.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- King Long Metal Industrial
- Manufacturer
- King Long Metal Industrial Company, Ltd., of Trumbull, Conn.
- Product type
- Bookcases
- Recall number
- 10-188
- Units
- About 6,800
- Manufactured in
- China
- Sold at / sales period
- Costco Wholesale Club locations nationwide from December 2009 through January 2010 for about $90.
Six-Tier Chrome Shelving Unit
CPSC product type: Furniture (Miscellaneous)
This recall in context
Compared with the 8 bookcase recalls in this index, as of October 31, 2026.
- Size
- 6,800 units: the 2nd-largest of 8 bookcase recalls that state a unit count. The median is 1,520 units.
- Hazard
- Fall: named in 1 of 8 bookcase recalls.
- Time on sale
- 2 months. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact King Long Customer Service toll free at (866) 375-7994 between 9 a.m. and 5 p.m. ET Monday through Friday or send an e-mail to customerservicegsm@sbcglobal.net
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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