Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The six-tier chrome shelving unit Model # 392360 can be identified by an NSF King Long Industrial imprint on the corner collar on the side.
Confirm these details on the official CPSC noticeWhy it was recalled
Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.
Incidents and injuries
The firm has received one reported incident. No injuries reported.
Official remedy
Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.
Product and sales details
- Brand
- King Long Metal Industrial
- Manufacturer
- King Long Metal Industrial Company, Ltd., of Trumbull, Conn.
- Product type
- Bookcases
- Recall number
- 10-188
- Units
- About 6,800
- Manufactured in
- China
- Sold at / sales period
- Costco Wholesale Club locations nationwide from December 2009 through January 2010 for about $90.
Six-Tier Chrome Shelving Unit
CPSC product type: Furniture (Miscellaneous)
Recall contact information
For additional information, contact King Long Customer Service toll free at (866) 375-7994 between 9 a.m. and 5 p.m. ET Monday through Friday or send an e-mail to customerservicegsm@sbcglobal.net
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.