Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is printed on either the plug-in unit or the hand-held remote control.
Which products are included?
The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.
Confirm these details on the official CPSC noticeWhy it was recalled
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
Incidents and injuries
Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
Official remedy
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
Product and sales details
- Brand
- Dimplex North America
- Product type
- Fireplaces
- Recall number
- 10-167
- Units
- About 700,000
- Manufactured in
- China
- Sold at / sales period
- Mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
- Importer
- Dimplex North America, of Ontario, Canada
Remote Control Kits for Electric Fireplaces and Stoves
CPSC product type: Fireplaces & Accessories
Recall contact information
For additional information, contact Dimplex North America toll-free at (866) 673-9880 anytime, or visit the firm's Web site at www.recall.dimplex.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.