CPSC recall 10-125, announced January 28, 2010, covers Starbucks Coffee Glass Water Bottles (about 11,000 units). The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers. The notice cites 10 incident reports. Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Recall contact: call (877) 492-6333, or go to www.starbucks.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The 20-ounce water bottles have the words "Glass Water Bottle" printed on a blue label affixed to the bottle.
Which products are included?
This recall involves clear glass water bottles with SKU number 11003503. The 20-ounce water bottles have the words "Glass Water Bottle" printed on a blue label affixed to the bottle.
Confirm these details on the official CPSC noticeWhy it was recalled
The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
Incidents and injuries
The firm has received 10 reports of either glass stoppers or water bottles shattering, including eight reports of hand lacerations.
Official remedy
Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles.
Product and sales details
- Brand
- Starbucks Coffee
- Recall number
- 10-125
- Units
- About 11,000 in the United States and 1,200 in Canada
- Manufactured in
- Taiwan
- Sold at / sales period
- Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010 for about $9.
- Importer
- Starbucks Coffee Company, of Seattle, Wash.
Glass Water Bottles
CPSC product type: Bottles (Sports/Water/Thermos)
Recall contact information
For additional information, contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm's Web site at www.starbucks.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.



