CPSC recall 10-013, announced October 16, 2009, covers Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest (about 150,000 units). The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers. The notice cites 33 incident reports and 14 injuries. Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit. Recall contact: call (866) 244-8180, or go to www.Quantumchair.com/recall.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- When sold
- May 2006 through August 2009
- Price paid
- $300 to $350
Why it was recalled
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
Incidents and injuries
Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.
Official remedy
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (866) 244-8180, or go to www.Quantumchair.com/recall.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Comfort Office Furniture, LTD, China aka Evergood
- Manufacturer
- Comfort Office Furniture, LTD, China aka Evergood Co. Ltd.
- Product type
- Chairs & stools
- Recall number
- 10-013
- Units
- About 150,000
- Manufactured in
- China
- Sold at / sales period
- Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.
- Importer
- Raynor Marketing LTD, of West Hempstead, N.Y.
Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest
CPSC product type: Chairs, Stools & Benches
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 150,000 units: the 14th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Time on sale
- About 3 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
For additional information and to receive a free repair kit, contact Raynor toll free at (866) 244-8180 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.Quantumchair.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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