Recall #10-013 · Published October 16, 2009

Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest

Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores

CPSC published a recall notice for Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest from Comfort Office Furniture, LTD, China aka Evergood on October 16, 2009. CPSC identifies this hazard: The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers. The official remedy states: Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.

Picture of Recalled Mesh Chair
Picture of Recalled Mesh Chair
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.

Confirm these details on the official CPSC notice

Why it was recalled

The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.

Incidents and injuries

Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.

Official remedy

Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.

Product and sales details

Brand
Comfort Office Furniture, LTD, China aka Evergood
Manufacturer
Comfort Office Furniture, LTD, China aka Evergood Co. Ltd.
Product type
Chairs & stools
Recall number
10-013
Units
About 150,000
Manufactured in
China
Sold at / sales period
Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.
Importer
Raynor Marketing LTD, of West Hempstead, N.Y.

Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest

CPSC product type: Chairs, Stools & Benches

Recall contact information

For additional information and to receive a free repair kit, contact Raynor toll free at (866) 244-8180 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.Quantumchair.com/recall

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Related recalls

Selected by shared brand or household-product category.