Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Each Contessa chair has a label indicating the date of shipment (see picture), which is located on the bottom of the chair seat.
Which products are included?
This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see picture), which is located on the bottom of the chair seat.
Confirm these details on the official CPSC noticeWhy it was recalled
The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.
Incidents and injuries
Okamura has received two reports of separation of the chair's seat from the frame. No injuries have been reported.
Official remedy
Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame. If any of the four bolts is loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.
Product and sales details
- Brand
- Okamura
- Manufacturer
- Okamura Corp., of Japan
- Product type
- Chairs & stools
- Recall number
- 09-716
- Units
- About 60,000
- Manufactured in
- Japan
- Sold at / sales period
- Authorized Teknion dealers nationwide from January 2004 through June 2008 for between $1,470 and $1,625.
- Distributor
- Teknion LLC, of Toronto, Canada
Contessa Office Chairs
CPSC product type: Chairs, Stools & Benches
Recall contact information
For more information, contact Teknion toll-free at (866) 943-8550 between 9 a.m. and 5 p.m. ET Monday through Friday or email Contessainquiries@teknion.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.