CPSC recall 09-263, announced July 7, 2009, covers Charles David Women's Sample Shoes (about 3,200 units). The heel of the recalled shoes can detach, posing a fall hazard to consumers. The notice cites 1 incident report. Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund. Recall contact: call (800) 804-0806 or (310) 348-2075, go to www.nordstrom.com, or email contact@nordstrom.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.
Confirm these details on the official CPSC noticeWhy it was recalled
The heel of the recalled shoes can detach, posing a fall hazard to consumers.
Incidents and injuries
The firm has received one report of a heel detaching, resulting in minor bruising.
Official remedy
Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.
Product and sales details
- Brand
- Charles David
- Product type
- Shoes & footwear
- Recall number
- 09-263
- Units
- About 3,200 pairs
- Manufactured in
- China, Spain, Italy
- Sold at / sales period
- Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.
- Importer
- Charles David, of Culver City, Calif.
Women's Sample Shoes
CPSC product type: Shoes, Sandals & Boots
Recall contact information
For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
