RecalledRecall 09-046Published

GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens

GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards

Hazard
FireBurn
Units
About 244,000 units
Incidents
28 reports
Remedy
See the notice

CPSC recall 09-046, announced November 18, 2008, covers GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens (about 244,000 units). The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. The notice cites 28 incident reports. Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. Recall contact: call (888) 569-1588, or go to www.GEAppliances.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.

Which products are included?

This recall involves GE wall ovens sold under the following brand names: GE®, GE Profile™, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave. Brand Model Serial Number Begins With GE/Profile JCT915, JT912, JT915, JT952, JT955, JT965, JT980*, JTP20, JTP25, JTP28, JTP48, JTP50, JTP86 TD, VD, ZD AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF Monogram ZET3058, ZET938, ZET958 Kenmore (All model numbers start with 911) 4771, 4775, 4781, 4904, 4905, 4923* 2T, 2V, 2Z 3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z * Lower oven only

Confirm these details on the official CPSC notice

Why it was recalled

The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

Incidents and injuries

GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.

Official remedy

Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.

Product and sales details

Manufacturer
GE Consumer & Industrial, of Louisville, Ky.
Recall number
09-046
Units
About 244,000
Manufactured in
United States
Sold at / sales period
Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.

GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens

CPSC product type: Ovens/Stoves/Ranges/Microwaves

Recall contact information

For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm's Web site at www.GEAppliances.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.