CPSC recall 08-601, announced August 20, 2008, covers H20 Portable Handheld Steam Cleaners (about 134,000 units). Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers. The notice cites 27 incident reports. Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Recall contact: call (800) 849-5069.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model number YQ3888 and the "produce code" are printed on a label on the underside of the units.
Which products are included?
The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.
Confirm these details on the official CPSC noticeWhy it was recalled
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
Incidents and injuries
Thane has received 27 reports of burn injuries to consumers' hands and fingers.
Official remedy
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Product and sales details
- Brand
- H20 Portable Handheld
- Product type
- Steam cleaners
- Recall number
- 08-601
- Units
- About 134,000
- Manufactured in
- China
- Sold at / sales period
- Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.
- Importer
- Thane International Inc., of La Quinta, Calif.
H20 Portable Handheld Steam Cleaners
CPSC product type: Steamers
Recall contact information
For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
