Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
YQ3888Model number YQ3888 and the "produce code" are printed on a label on the underside of the units.
Why it was recalled
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
Incidents and injuries
Thane has received 27 reports of burn injuries to consumers' hands and fingers.
Official remedy
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Product and sales details
- Recall number
- 08-601
- Units
- About 134,000
- Manufactured in
- China
- Sold at / sales period
- Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.
- Importer
- Thane International Inc., of La Quinta, Calif.
H20 Portable Handheld Steam Cleaners
CPSC product type: Steamers
Recall contact information
For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.