RecalledRecall 08-235Published

Gecko Alliance Serenity Spa Hot Tubs

Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard

Hazard
Fire
Units
About 1,670 units
Incidents
28 reports
Remedy
See the notice

CPSC recall 08-235, announced April 1, 2008, covers Gecko Alliance Serenity Spa Hot Tubs (about 1,670 units). The hot tub's spa control can overheat, posing a fire hazard. The notice cites 28 incident reports. Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Recall contact: call (800) 784 3256, or go to www.back-pak.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.

Which products are included?

This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.

Confirm these details on the official CPSC notice

Why it was recalled

The hot tub's spa control can overheat, posing a fire hazard.

Incidents and injuries

Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.

Official remedy

Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumers should not use their spa until after the retrofit enclosure kit is installed.

Product and sales details

Brand
Gecko Alliance
Manufacturer
Gecko Alliance of Quebec, Canada
Recall number
08-235
Units
About 1,670
Manufactured in
Canada
Sold at / sales period
Hydropool dealers throughout Northeastern United States in Serenity brand spas from January 2002 through December 2004 for between $3,900 to $8,200.

Serenity Spa Hot Tubs

CPSC product type: Hot Tubs/Spas

Recall contact information

For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.