CPSC recall 06-524, announced January 11, 2006, covers Neptune Systems Direct Connect 8 Power Strips (about 300 units). The metal enclosure on the power strip is not properly grounded, which could result in an electrical shock. Consumers should immediately stop using these power strips and contact the firm for a free replacement. Recall contact: call (866) 214-8728, go to www.neptunesys.com/recall, or email recall@neptunesys.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number is printed on the white label on the side of the unit.
Which products are included?
The Direct Connect 8 (DC8) power strip is sold for use to control aquarium equipment with a computer. The power strip has a black aluminum enclosure with eight outlets, and a black extension cord. The serial number is printed on the white label on the side of the unit. The serial numbers are between DC81000 through DC81633. "Direct Connect 8" is written on the side of the unit.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Serial numbers. Compare these as well.
- Where to look
the white label on the side of the unit
(the notice’s words)- When sold
- June 2005 through November 2005
- Price paid
- $90 to $175
Why it was recalled
The metal enclosure on the power strip is not properly grounded, which could result in an electrical shock.
Incidents and injuries
There have been no reported injuries.
Official remedy
Consumers should immediately stop using these power strips and contact the firm for a free replacement.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (866) 214-8728, go to www.neptunesys.com/recall, or email recall@neptunesys.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Neptune Systems
- Manufacturer
- Neptune Systems, of San Jose, Calif.
- Product type
- Extension cords, Power strips
- Recall number
- 06-524
- Units
- About 300
- Manufactured in
- United States
- Sold at / sales period
- Directly from Neptune Systems and through major aquarium mail-order companies nationwide from June 2005 through November 2005 for between $90 and $175.
Direct Connect 8 Power Strips
CPSC product type: Extension Cords/Power Strips/Surge Protectors
This recall in context
Compared with the 41 extension cord recalls in this index, as of October 31, 2026.
- Size
- 300 units: the 19th-largest of 21 extension cord recalls that state a unit count. The median is 30,000 units.
- Hazard
- Electric shock: named in 33 of 41 extension cord recalls, the most common hazard among them.
- Time on sale
- 6 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact Neptune Systems toll-free at (866) 214-8728 between 9 a.m. and 5 p.m. PT Monday through Friday, email the firm at recall@neptunesys.com, or visit their Web site at www.neptunesys.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
