CPSC recall 05-023, announced October 21, 2004, covers Nexgrill Industries Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001 (10,900 units). As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. The notice cites 2 incident reports. Consumers should contact Nexgrill to obtain a free replacement gauge. Recall contact: call (800) 913-8999 or (800) 451-8217, go to www.crateandbarrel.com, or email info@nexgrill.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001.
Which products are included?
This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The tabletop grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
the back panel of the grill
(the notice’s words)- When sold
- January 2002 through June 2003
- Where sold
- Crate & Barrel, among the sellers the notice names
- Price paid
- $100
Why it was recalled
As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.
Incidents and injuries
Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.
Official remedy
Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (800) 913-8999 or (800) 451-8217, go to www.crateandbarrel.com, or email info@nexgrill.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Nexgrill Industries
- Manufacturer
- Nexgrill Industries Inc., of Walnut, Calif.
- Product type
- Grills
- Recall number
- 05-023
- Units
- 10,900
- Manufactured in
- China
- Sold at / sales period
- Academy, Bar-B-Que Galore, Crate and Barrel, Home Town and discount department stores nationwide. Crate and Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.
Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001
CPSC product type: Grills, Smokers & Accessories
This recall in context
Compared with the 77 grill recalls in this index, as of October 31, 2026.
- Size
- 10,900 units: the 37th-largest of 63 grill recalls that state a unit count. The median is 13,750 units.
- Hazard
- Fire: named in 52 of 77 grill recalls, the most common hazard among them.
- Brand history
- Nexgrill Industries is named in 4 CPSC notices in this index, from 2004 to 2006. This recall is the earliest. 4 of them are grill recalls.
- Time on sale
- 18 months. Recalled 16 months after the last month of sales the notice gives.
Recall contact information
Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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