CPSC recall 04-096, announced March 10, 2004, covers Grand Hall Enterprise Char-Broil® Gas Grills, to replace temperature gauges (108,000 units). If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby. The notice cites 30 incident reports. Contact Char-Broil to receive a free replacement temperature gauge. Recall contact: call (800) 241-7548, or go to www.charbroil.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The Stainless Steel Series by Char-Broil gas grill has model number 4632220.
Which products are included?
Read the full CPSC product description and restrictions
The products involved in this recall are outdoor gas barbeque grills. The recall includes three types of grills: The Commercial Series, Professional Series and Stainless Steel Series. The specific component involved in the recall is the temperature gauge mounted on the grill lid. The Commercial Series models are constructed from both painted metal and Stainless Steel. The Professional Series and Stainless Steel Series models are Stainless Steel construction. The Commercial Series gas grills have model numbers 4632210, 4632215, 463221503 and 463231503. These grills are sold with three main burners, with or without a side burner, and either a metal front panel or a cabinet with doors. The Professional Series gas grills have model numbers 4632235, 4632236, 4632240 and 4632241. These grills are sold as LP or natural gas, three or four main burners, with or without a side burner, and a cabinet with doors. The Stainless Steel Series by Char-Broil gas grill has model number 4632220. This grill is sold with three main burners and an open Stainless Steel Cart. The grill model number is located on a label on the back panel of the storage cart. Char-Broil grills with model numbers other than those identified above are not included in this recall.
What to look for
- Where to look
a label on the back panel of the storage cart
(the notice’s words)- When sold
- January 2002 through November 2003
- Price paid
- $450 to $1,000
Why it was recalled
If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.
Incidents and injuries
Char-Broil is aware of at least 30 reports of the gauges breaking, including 12 incidents of consumers who reported minor injuries.
Official remedy
Contact Char-Broil to receive a free replacement temperature gauge. Consumers should not use the grill until the replacement gauge has been installed.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (800) 241-7548, or go to www.charbroil.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Manufacturer
- Grand Hall Enterprise Co., Ltd. of Taiwan
- Product type
- Grills
- Recall number
- 04-096
- Units
- 108,000
- Manufactured in
- China
- Sold at / sales period
- Hardware, home improvement, appliance stores and specialty dealers nationwide. The Commercial Series grills sold from January 2002 through November 2003, for between $450 and $500; the Professional Series grills sold from February 2002 through November 2003, for between $800 and $1,000; and the Stainless Steel Series grills sold from January 2002 through May 2003, for $700.
- Distributor
- Char-Broil, of Columbus, Ga.
Char-Broil® Gas Grills, to replace temperature gauges
CPSC product type: Grills, Smokers & Accessories
This recall in context
Compared with the 77 grill recalls in this index, as of October 31, 2026.
- Size
- 108,000 units: the 7th-largest of 63 grill recalls that state a unit count. The median is 13,750 units.
- Brand history
- Grand Hall Enterprise is named in 3 CPSC notices in this index, from 2003 to 2004. This recall is the most recent. The one before: Bakers & Chefs® (04-085, Feb 2004). 3 of them are grill recalls.
- Time on sale
- 23 months. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
Call the Char-Broil Grill Service Center toll-free at (800) 241-7548 anytime or go to the firm's Web site at www.charbroil.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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