CPSC recall 02-560, announced August 28, 2002, covers Quixtar Juice Extractor, JA-388 (58 units). The juice extractor's filter and lid can break apart while in use, projecting parts into the air, causing injuries to nearby consumers. The notice cites 2 incident reports. Consumers should stop using the recalled juice extractors immediately and contact Quixtar Inc. to receive a full refund. Recall contact: call (866) 587-1783.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: JA-388.
Which products are included?
The juice extractors are white and measure approximately 12 inches high, 6 inches wide and 10 inches deep. Located on the bottom of the unit is the manufacturing and model information, indicated as: "HOP SHING, Juice Extractor, JA-388." They were manufactured in China.
Confirm these details on the official CPSC noticeWhy it was recalled
The juice extractor's filter and lid can break apart while in use, projecting parts into the air, causing injuries to nearby consumers.
Incidents and injuries
Quixtar has received two reports of the juice extractors' filters and lids breaking apart. One consumer suffered cuts to the hand, requiring stitches.
Official remedy
Consumers should stop using the recalled juice extractors immediately and contact Quixtar Inc. to receive a full refund.
Product and sales details
- Brand
- Quixtar
- Recall number
- 02-560
- Units
- 58
- Manufactured in
- China
- Sold at / sales period
- Quixtar Inc. sold the juice extractors on its membership-only web site, from January 2002 through March 2002, for about $60.
- Importer
- Quixtar Inc., of Ada, Mich.
Juice Extractor, JA-388
CPSC product type: Juice Extractors/Mixers
Recall contact information
For more information and instructions on returning their units, consumers should contact Quixtar's Product Information Services at (866) 587-1783, between 8:30 a.m. to 5:00 p.m. ET Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
