CPSC recall 02-502, announced October 23, 2001, covers Discovery Toys Hello Baby toy phones (about 57,000 units). The blue, hard plastic antenna ball can break off the toy phone, posing a choking hazard to young children. The notice cites 8 incident reports. Consumers should stop using the toy phone immediately and call Discovery Toys for a free repair kit. Recall contact: call 1-800-341-8697, or email productsupport@discoverytoys.ne.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The battery-operated, multicolored toy flip phone is red, blue and yellow with green, blue, yellow and orange dial buttons. Each button has its own sound: a ring, a beeping dialing tune, a busy signal and a "hello." The toy phone has a blue hard-plastic antenna with a ball-shaped tip that makes a clickity-clack sound.
Confirm these details on the official CPSC noticeWhy it was recalled
The blue, hard plastic antenna ball can break off the toy phone, posing a choking hazard to young children.
Incidents and injuries
Discovery Toys received eight reports of the antenna ball breaking off the toy phones. No injuries have been reported.
Official remedy
Consumers should stop using the toy phone immediately and call Discovery Toys for a free repair kit. Purchasers were sent direct mail notification of this recall.
Product and sales details
- Brand
- Discovery Toys
- Manufacturer
- Discovery Toys Inc., of Livermore, Calif.
- Product type
- Toys & play sets
- Recall number
- 02-502
- Units
- About 57,000
- Sold at / sales period
- The toy phones were sold nationwide through Discovery Toys sales network. They were sold in the U.S. and Canada, from May 1999 through November 2000, for about $10, and have since been discontinued.
Hello Baby toy phones
CPSC product type: Toy Telephones
Recall contact information
Consumers may call Discovery Toys at 800-341-TOYS (1-800-341-8697) Monday through Friday 7:00 AM - 3:30 PM (PT) or email productsupport@discoverytoys.ne
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




