CPSC recall 02-221, announced August 7, 2002, covers Crate & Barrel Elements Media Carts (about 5,000 units). The media cart has metal and plastic casters that can break, causing a television or other objects on the cart to fall and injure consumers nearby. The notice cites 7 incident reports. Consumers should stop using the recalled media carts immediately and call Crate & Barrel or contact the store from which the cart was purchased, to receive new casters, free of charge. Recall contact: call (877) 477-0653.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The recalled media carts have the model name "Elements Media Carts." They have an ash wood veneer with a dark brown stain and measure 31.75" x 19" x 23.5". The media carts contain a VCR shelf and a second compartment shelf for CD's. These media carts were manufactured in Denmark.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- January 2001 through March 2002
- Where sold
- Crate & Barrel, among the sellers the notice names
- Price paid
- $180
Why it was recalled
The media cart has metal and plastic casters that can break, causing a television or other objects on the cart to fall and injure consumers nearby.
Incidents and injuries
Crate & Barrel has received seven reports of casters breaking, all of which involved property damage. No injuries have been reported.
Official remedy
Consumers should stop using the recalled media carts immediately and call Crate & Barrel or contact the store from which the cart was purchased, to receive new casters, free of charge.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (877) 477-0653.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Crate & Barrel
- Recall number
- 02-221
- Units
- About 5,000
- Manufactured in
- Denmark
- Sold at / sales period
- Crate & Barrel retail stores, catalogues and website sold the carts nationwide, from January 2001 through March 2002, for about $180.
- Importer
- Crate & Barrel, of Northbrook, Ill.
Elements Media Carts
CPSC product type: Television Carts/Stands/Entertainment Centers
This recall in context
Compared with the 378 furniture recalls in this index, as of October 31, 2026.
- Size
- 5,000 units: the 154th-largest of 329 furniture recalls that state a unit count. The median is 4,000 units.
- Hazard
- Fall: named in 128 of 378 furniture recalls.
- Brand history
- Crate & Barrel is named in 11 CPSC notices in this index, from 1998 to 2025. This recall is the 3rd. The one before: Crate & Barrel children's tables (99-125, Jun 1999).
- Time on sale
- 15 months. Recalled 5 months after the last month of sales the notice gives.
Recall contact information
Consumers may call Crate & Barrel toll-free (877) 477-0653 between 8 a.m. and 5 p.m. CT Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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