CPSC recall 02-020, announced October 18, 2001, covers Natural gas water heaters under the following brand names: American Proline, Envirotemp, Mor-Flo, Powerflex, Premier Plus and US Craftmaster (about 16,000 units). The burners could produce excess carbon monoxide (CO), posing a risk of CO poisoning to consumers. Consumers should contact the American Water Heater Co. immediately, to arrange for a free repair. Recall contact: call (800) 999-9515 or (800) 999-5210, or email support@americanwaterheater.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number, located on the data plate on the front of the water heater, starts with 0124 through 0127.
Which products are included?
Only natural gas water heaters sold under the following brand names are included in the recall: American Proline, Envirotemp, Mor-Flo, Powerflex, Premier Plus and US Craftmaster. The serial number, located on the data plate on the front of the water heater, starts with 0124 through 0127. The water heaters were sold in both short and tall profiles, and have 30, 40, 50 and 75 gallon capacities. Other model water heaters sold by the American Water Heater Co. are not included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The burners could produce excess carbon monoxide (CO), posing a risk of CO poisoning to consumers.
Incidents and injuries
CPSC and the American Water Heater Co. have not received any reports of injuries or incidents relating to these water heaters. This recall is being conducted to prevent the possibility of injuries.
Official remedy
Consumers should contact the American Water Heater Co. immediately, to arrange for a free repair.
Product and sales details
- Brand
- Natural gas
- Product type
- Water heaters
- Recall number
- 02-020
- Units
- About 16,000
- Sold at / sales period
- Home center stores and contractors sold and installed these water heaters nationwide, from June 2001 through September 2001, for between $200 and $500.
- Distributor
- The American Water Heater Co., of Johnson City, Tenn.
Natural gas water heaters under the following brand names: American Proline, Envirotemp, Mor-Flo, Powerflex, Premier Plus and US Craftmaster
CPSC product type: Gas Water Heaters & Accessories
Recall contact information
Consumers may contact the firm at (800) 999-9515 between 8 a.m. and 8 p.m. ET Monday through Friday, or between 9 a.m. and 6 p.m. ET on Saturday. Consumers also can reach the firm by fax at (800) 999-5210 or by email at support@americanwaterheater.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
