CPSC recall 02-017, announced October 16, 2001, covers Cisco Systems Power adapters used with certain Cisco ADSL Routers (about 95,000 units). The adapters can overheat and melt a hole through the housing, posing a fire hazard. The notice cites 1 incident report. Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. Recall contact: call (800) 553-2447, or go to www.cisco.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo.
Which products are included?
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
Confirm these details on the official CPSC noticeWhy it was recalled
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Incidents and injuries
Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
Official remedy
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Product and sales details
- Brand
- Cisco Systems
- Product type
- Battery chargers
- Recall number
- 02-017
- Units
- About 95,000
- Sold at / sales period
- Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
- Distributor
- Cisco Systems Inc., of San Jose, Calif.
Power adapters used with certain Cisco ADSL Routers
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
