Recall #02-017 · Published October 16, 2001

Power adapters used with certain Cisco ADSL Routers

CPSC, Cisco Announce Recall of Power Adapters

CPSC published a recall notice for Power adapters used with certain Cisco ADSL Routers from Cisco Systems Inc. on October 16, 2001. CPSC identifies this hazard: The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard. The official remedy states: Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Recalled power adaptor
Recalled power adaptor
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo.

Why it was recalled

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Incidents and injuries

Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

Official remedy

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Product and sales details

Recall number
02-017
Units
About 95,000
Sold at / sales period
Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
Distributor
Cisco Systems Inc., of San Jose, Calif.

Power adapters used with certain Cisco ADSL Routers

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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