Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2025 VOLVO BUS 9700Manufacturer campaign: SR26-84Part: 21620742Part: 222706672016 VOLVO BUS 97002017 VOLVO BUS 97002018 VOLVO BUS 97002019 VOLVO BUS 97002020 VOLVO BUS 97002021 VOLVO BUS 97002022 VOLVO BUS 97002023 VOLVO BUS 97002024 VOLVO BUS 97002015 VOLVO BUS 97002014 VOLVO BUS 97002013 VOLVO BUS 97002012 VOLVO BUS 97002011 VOLVO BUS 97002010 VOLVO BUS 97002009 VOLVO BUS 9700Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Official action
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2025 VOLVO BUS 9700
- Brand or manufacturer
- VOLVO BUS
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 26V600000
- Category
- Vehicles & road safety