Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2023 MERCEDES-BENZ EQB 250Manufacturer campaign: 2025120005Part: A2439030105Part: A2439028104Part: A2439025607Part: A24390223032022 MERCEDES-BENZ EQB 300 4MATIC2023 MERCEDES-BENZ EQB 300 4MATIC2022 MERCEDES-BENZ EQB 350 4MATIC2023 MERCEDES-BENZ EQB 350 4MATICVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A vehicle fire while parked or driving can increase the risk of injury.
Official action
Park outside. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2023 MERCEDES-BENZ EQB 250
- Brand or manufacturer
- MERCEDES-BENZ
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V894000
- Category
- Vehicles & road safety