RecallNHTSA 25V868000Published

Gillig, LLC: structure:emergency:escape/egress/exit:latching/release system

Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2013 GILLIG LOW FLOORPart: MV2000089
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A window that opens during a crash may not properly retain passengers, increasing the risk of injury.

Official action

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2013 GILLIG LOW FLOOR
Brand or manufacturer
GILLIG
Source
NHTSA
Notice type
Recall
Source reference
25V868000
View all