Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2025 COACH AND EQUIPMENT PHOENIXPart: Q8-6209Part: Q8-6200Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
An unsecured wheelchair can move during transit, increasing the risk of injury.
Official action
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2025 COACH AND EQUIPMENT PHOENIX
- Brand or manufacturer
- COACH AND EQUIPMENT
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V772000
- Category
- Vehicles & road safety