RecallNHTSA 25V686000Published

Ford Motor Company: back over prevention:software

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2020 FORD F-350 SDManufacturer campaign: 25SA8Part: NC3T-14F017-AB2021 FORD F-350 SD2022 FORD F-350 SD2020 FORD F-250 SD2021 FORD F-250 SD2022 FORD F-250 SD2020 FORD F-450 SD2022 FORD F-450 SD2021 FORD F-450 SD
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Official action

Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2020 FORD F-350 SD
Brand or manufacturer
FORD
Source
NHTSA
Notice type
Recall
Source reference
25V686000
View all