RecallNHTSA 25V654000Published

Volvo Car USA, LLC: structure:body:hatchback/liftgate:support device/strut

Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2025 VOLVO EX90Manufacturer campaign: R10342Part: 32296775
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

A tailgate that suddenly drops can hit a person, increasing the risk of injury.

Official action

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2025 VOLVO EX90
Brand or manufacturer
VOLVO
Source
NHTSA
Notice type
Recall
Source reference
25V654000
View all