Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2019 RAM PROMASTERManufacturer campaign: 59CPart: 56054158AG, 68284643AC, 68417057AA, 68417055AA2020 RAM PROMASTER2021 RAM PROMASTER2019 DODGE JOURNEY2020 DODGE JOURNEYVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Official action
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2019 RAM PROMASTER
- Brand or manufacturer
- RAM
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V552000
- Category
- Vehicles & road safety