Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2024 JEEP GRAND CHEROKEEManufacturer campaign: 20CPart: See attached document referenced above for the head restraint assembly part numbers.2024 JEEP GRAND CHEROKEE L2023 JEEP GRAND CHEROKEE2023 JEEP GRAND CHEROKEE LVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Official action
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2024 JEEP GRAND CHEROKEE
- Brand or manufacturer
- JEEP
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V472000
- Category
- Vehicles & road safety