Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2023 MERCEDES-BENZ METRISManufacturer campaign: VS2GARPINPart: A0069821926Part: A0069821726Part: A00698215262022 MERCEDES-BENZ METRIS2021 MERCEDES-BENZ METRIS2020 MERCEDES-BENZ METRISVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Official action
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2023 MERCEDES-BENZ METRIS
- Brand or manufacturer
- MERCEDES-BENZ
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V463000
- Category
- Vehicles & road safety